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Claims

Experience, knowledge and expertise to handle all manner of claims.

From flooding, to fire, and much more in between, we handle a wide range of categories of claims.
Categories of Claims

We cover a large range of claims for single or multiple items

Fire and Smoke
Flood and Escape of Water
Accidental Damage
Malicious Damage
Animal and Pet Damage
Stain and Impact Damage
Removals and Storage Damage
Contamination

Entrust us with your Claim

  • Claimants contacted within 48 hours
  • Prompt and convenient appointments – usually within 5 working days
  • Fully comprehensive completion reports with full visual images and satisfaction notes/mandates, available to you within 48 hours
  • Data protection protocol is followed
  • Clients are continuously updated on the progress of the claim journey.

We'll support you with
  • Incident and damage reports / validation
  • Outcome analysis; management and reporting of claimants’ expectations
  • Project evaluations and costings
  • On-site and workshop repairs
  • Reinstatement to approved costs or within DA limits
  • Reporting on equivalent product replacement costs
  • Objective BER and UTR assessments
  • Total project management and policy liaison
  • Completion reports supported by full imagery and satisfaction mandates
  • Advisory and back-up services